Terms and Conditions

the introduction: -
Caramel Kuwait welcomes you
These Terms and Conditions apply to the Website and Fashion LLC in the Middle East and North Africa region as well as all of its divisions, subsidiaries and affiliate websites which make reference to these Terms and Conditions.
Dear guest, by visiting the site, you confirm your acceptance of the current terms and conditions. If you do not agree to them, you should not use this site. The site reserves the right to change, modify, add or remove parts of the terms and conditions at any time. Changes become effective when they are posted on the Site without prior notice. Please review the Terms of Use and Conditions regularly to keep up to date with all updates. Your continued use of the Site constitutes your full acceptance of all changes to the Terms and Conditions.
First, the exchange policy:
The customer has the right to replace the product within 3 days from the date of purchase
 Provided:-
Not using the product 1-
 2- To be in the same condition
3- The presence of the original invoice
 Shipping charges are deducted-4

Second, the return policy
The customer has the right to return the product with a refund of the price according to the following conditions: -
1- The return process should be within 24 Hours  from the date of purchase
2- Not using the product
3- To be in the same condition
4- The presence of the original invoice
5- Shipping costs will be deducted
Third, the privacy policy
All designs are a right reserved for Caramel Kuwait Company, and it is prohibited to use any of the designs on any site and whoever does so exposes himself to legal responsibility
How to use the site
Dear Guest, you are either eighteen years old or visiting this Website under the supervision of a parent or legal guardian, we grant you a non-transferable or revocable license to use the Website under the specified terms and conditions. The purpose of this license is to shop for personal items sold on the Site. Commercial use or use on behalf of any third party is prohibited, except as expressly and transparently permitted in advance by us. Any breach of these Terms and Conditions will result in the immediate revocation of the license granted in this paragraph without any prior notice.
The content presented on this website is for informational purposes only. Product representations expressed on this site are those of the sellers themselves and are not made by us. Comments or opinions expressed on this site are the property of each individual posting them and therefore do not reflect our opinions.
Certain services and related features that may be available on the Site require registration or subscription. By choosing to register or subscribe to any of these services or related features, you agree to provide accurate and current information about yourself and to promptly update it if there are any changes. Each user of the site is solely responsible for keeping passwords, passwords, or other methods of identification safe and secure. The entire responsibility lies with the account holder for all activities that occur under his password or under his account. In addition, you must inform us of any unauthorized use of your password or account. Finally, the site is not liable, directly or indirectly, in any way, for any loss or damage of any kind, which may result from, or at least in connection with, your failure to comply with this section. During the registration process, you agree to receive promotional emails from the site. You can later opt out of this option and not receive promotional emails by clicking the link at the bottom of any promotional email.
User posts
All of your posts on the Site or your submissions to us, including, but not limited to, questions, criticisms, comments and suggestions (all "Posts" in the aggregate) become our sole and exclusive property, and in no way belong to you. In addition to the rights that apply to any type of Submission, once you share your comments or criticisms with us on the Site, you also grant us the right to use the name you display directly related to the review, comment, or other content. You may not use a false e-mail address, pretend to be someone else, or attempt to mislead us or any third party as to the authenticity and reliability of any Submissions. We may remove or edit any Submissions, but are not obligated to do so.

Approval of orders and pricing
Please note that in some cases, an order may not be approved for a variety of reasons. The site reserves the right to refuse or cancel any order for any reason at any time. Before we accept the order, we may ask you to provide additional information or confirmations, including, but not limited to, a phone number and address.

You cannot buy products in bulk through our website for the purpose of reselling them
We intend to provide the most accurate pricing information to all users who visit the site. However, errors may occur sometimes, such as cases where the product is not priced correctly on the site. As such, we reserve the right to refuse or cancel any order. In the event that a product is not priced correctly, what we may do, in our sole discretion, is to contact you for instructions or cancel your order after notifying you of such cancellation. We have the right to refuse or cancel any orders, whether or not the order has been confirmed and the fees have been added to the credit card.

Law enforcement and judicial bodies

These terms and conditions shall be construed and enforced in accordance with the laws in force in Dubai, United Arab Emirates. Subject to the arbitration detailed below, each team herein agrees to appear before the Dubai Judicial Courts, and to waive any objections based on the venue.

arbitration

In addition to any legal or equitable relief, we may immediately, without notice, rescind these Terms and Conditions or terminate any or all of your rights granted under the Terms and Conditions. Subject to any termination of this Agreement, you must immediately cease visiting and using the Site, and we may immediately, in addition to any legal or equitable remedy, revoke all of your passwords, passwords or other identification methods, and refuse any visit or use of this Site, entirely or partially. Any revocation of this Agreement shall not affect all rights and obligations (including, but not limited to, payment obligations) of the parties issued prior to the date of revocation. You also agree that the Site will no longer be liable to you or any other individual as a result of the suspension or termination of the Site. If you are dissatisfied with this website or any of its terms, conditions, rules, policies, guidelines or practices of Fashion LLC in the Middle East and North Africa region in managing the website, your sole and exclusive remedy is to discontinue using the website.

Heroes process

In addition to any legal or equitable relief, we may immediately, without notice, rescind these Terms and Conditions or terminate any or all of your rights granted under the Terms and Conditions. Subject to any termination of this Agreement, you must immediately cease visiting and using the Site, and we may immediately, in addition to any legal or equitable remedy, revoke all of your passwords, passwords or other identification methods, and refuse any visit or use of this Site, entirely or partially. Any revocation of this Agreement shall not affect all rights and obligations (including, but not limited to, payment obligations) of the parties issued prior to the date of revocation. You also agree that the Site will no longer be liable to you or any other individual as a result of the suspension or termination of the Site. If you are dissatisfied with this website or any of its terms, conditions, rules, policies, guidelines or practices of Fashion LLC in the Middle East and North Africa region in managing the website, your sole and exclusive remedy is to discontinue using the website. 
 

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